I was discussing this with one of my market- ing team a few months back. We were debat- ing the price of a ticket to our Business Chicks breakfast events, and wondering if our num- bers would be affected by the current climate. When we broke it down and justified what our customers were getting for their $80 or so, we realised that the value we provided them far outweighed the ticket price they get to eat a scrumptious multi-course meal including hot and cold food; they get to go to a five star ven- ue and enjoy being taken care of for the morn- ing; they get the chance to win amazing prizes like the last series where we gave away Gucci watches and holidays to Queenstown; they get a gift bag valued at over $150; the chance to meet people who they may go on to do busi- ness with (these deals/relationships are sure to be worth more than the $80 ticket price!); they get to be surrounded by uplifting, inspir- ing people that will help them in their careers and businesses; they get to know they're sup- porting a top charity with real needs just by being there; they get top class event produc- tion and international guest speakers, well known emcees, and loads more! When we jus- tified it we realised just how high the mostly intangible, but very real, value was. and fear too. My personal trainer was telling and said she couldn't train with him anymore because of the new conditions in the econo- my. She explained how she had a mortgage to pay and that the cost of training was now out of her reach with how tough it was `out there'. My trainer thought about this and then said to his client "Ok, so has your salary decreased?" to which she said no, it hadn't. "And have your mortgage repayments gone up?" to which she shook her head and had to admit that they'd actually decreased due to a lowering of inter- est rates. The client was actually in a better financial position in this economy than she had been before, but had been so lured by the media and had believed that she must cut costs to avoid a personal financial crisis. Try not to join the negative attitude that the media can be prone to propagate. You may look around you and be scared that the firm is cost cutting by reducing headcount and your position may be on the line. See my tips below for how to combat this. friends know, be aware that everything is a cycle and what goes around, comes around. See these times as an opportunity to learn about yourself and craft new ways of being what fun! clearly outlining the intangible value they receive. 2. the front foot always, being proactive and upbeat with your customers, always looking for ways to provide more value than your competitors to further build the relationship. 3. even more fervently no one wants to work with a negative person or someone who isn't a team player. You'll often find that if an employer has to choose who to let go, it'll be the high maintenance team members that are chosen. 4. ways these will be infectious, and your employer will want to have someone like you around during the tough times. 5. company and your colleagues. 6. seriousness about your position will influence your manager's decisions. 7. solutions to the changing economic times this might be by way of cost-cutting measures or new business activities. 8. show them what you're working on by copying them in on the occasional email to a new client and include them on your achievements. If you handle this the right way, you may be surprised at how effective it can be in shaping your manager's opinion of your value. |