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SECTIONHEAD_C7
aug/sep 2009
13
JOINING THE
"I have always had a
very clear ambition
to become General
Manager. When I was
young, I had no idea
how I was going to get
there, but I knew it was
what I wanted."
Behind Heidi's work ethic was a strong drive
to achieve her goal, "I have always had a very
clear ambition to become General Manager.
When I was young, I had no idea how I was go-
ing to get there, but I knew it was what I wanted
and I was prepared to work hard and dedicate
my time and energy to achieve it."
Heidi oversees the Club's Lindeman Island
operations, challenging in their own right, due
to island life and all its inherent problems.
"What I love most about my job are the peo-
ple. I am extremely fortunate to be surrounded
by intelligent, talented, ambitious people with a
love for life and a great sense of humour. They
inspire me to go to the next level. I believe you
can and do shape your own destiny, no-one else
can do it for you," says Heidi.
Despite travelling to locations such as Mo-
rocco, Mauritius, Tahiti, Maldives and Mexico to
name-drop a few Club Med Resort locations, as
an animal lover, Heidi harbors a dream to go on
an African safari, and to travel to Antarctica.
Heidi sees the future of tourism as strong,
despite challenges, such as illnesses, global
downturns, terrorism scares, natural disasters
and fi scal belt tightening, that arise with regular
monotony.
Her work-load is enormous, but she seems
to fi nd a balance between exercise, family time
and her hectic travel schedule adding "I fully be-
lieve that you can achieve whatever you want to
achieve. The most important part is being true
to yourself and knowing what that is."
L
Heidi's Tips for Success
1.
Do what you love.
2.
Have clear goals and
objectives, and write them down.
3.
Recruit the best people you
can and surround yourself with
loyal, committed people.
4.
Be able to quantify
everything - based on facts, for
best practices - be clear on what
is & isn't working & why?
5.
Learn to work on your
ability to self promote your
business results, particularly
within your organisation.